Refund policy
At Everyday Canvas, customer satisfaction is one of our highest priorities. We carefully inspect every order before shipment and strive to provide products that meet our quality standards. If for any reason you are not completely satisfied with your purchase, we're here to help.
30-Day Return Policy
We proudly offer a 30-day return window from the date your order is delivered.
To qualify for a return, products must:
- Be unused whenever possible
- Be returned in original condition
- Include original packaging whenever available
- Include all accessories received with the order
Free Returns
We provide free return service for eligible orders.
Once your request is approved, our support team will provide detailed return instructions.
Refund Process
After your returned package arrives and passes inspection, your refund will be processed.
Refunds are issued to the original payment method.
Most financial institutions complete refunds within 5–10 business days.
Exchanges
If you received:
- Wrong item
- Defective item
- Damaged item
- Missing item
Please contact us immediately and we'll gladly arrange a replacement at no additional cost.
Non-Returnable Items
Returns may not be accepted for:
- Personalized products
- Gift cards
- Products intentionally damaged after delivery
- Items showing excessive misuse
Damaged Orders
Please inspect your order immediately after delivery.
If any issues are found, contact us within 7 days and include clear photos for faster assistance.
Order Cancellation
Orders may be cancelled before shipment for a full refund.
Once an order has shipped, cancellation requests cannot be guaranteed.
Contact
Email: support@everydaycanvas.shop